Purchase confidence
Warranty & Returns
We back every laptop with a real warranty and a no-hassle return policy. Here's exactly what's covered.
Warranty
3-Month Technical Warranty
Every laptop we sell comes with a 3-month technical warranty covering hardware defects. If something fails due to a manufacturing or component fault, we fix it or replace it — at no cost to you.
What's covered
What's not covered
How to make a warranty claim
Contact us
WhatsApp, call, or email with your order details and a description of the issue.
We diagnose
Our tech team reviews the issue remotely or you send the device to us.
Fixed or replaced
We repair or swap the laptop and return it to you — fast.
Returns
15-Day Returns & Cashback
Not happy for any reason? Return it within 15 days of delivery for a full refund. No lengthy forms, no argument.
15 days
Return window from the date you receive the laptop.
Full refund
Full purchase amount refunded. No deductions, no restocking fee.
Original condition
Return it in the same condition you received it, with original packaging.
How to start a return: WhatsApp or call us within the 15-day window. We'll guide you through the return process and arrange collection or drop-off.
Real people, real answers
Have a question? Talk to us.
We're not a chatbot. Send us a message on WhatsApp and a real person from our team will reply — usually within a couple of hours.
Available 24/7 · UAE